Knowlarity: India's
Most Trusted Cloud Telephony Solution
Looking for an alternative to Exotel ? You are at right place. Choose the most Dependable & Unified Cloud Communication Solution for your Business & enhance your customer experience with us.
Knowlarity: India's
Most Trusted Cloud Telephony Solution
Looking for an alternative to Exotel ? You are at right place. Choose the most Dependable & Unified Cloud Communication Solution for your Business & enhance your customer experience with us.
Knowlarity vs Exotel
A Side by Side Comparison to help you make a wise decision
| Features | Knowlarity | Exotel |
|---|---|---|
| Trial Period | 7 Days | 7 Days |
| Sticky Agent feature in all plans | ✓ | ✓ |
| APIs in all plans | ✓ | ✓ |
| Live Call Whisper, Eavesdropping, Barging | ✓ | ✓ |
| IVR Deflection To WhatsApp | ✓ | ✕ |
| In-Call transfer in all plans | ✓ | ✕ |
| In-built CRM | ✓ | ✕ |
| Softphone Solution (IP/ VOIP) | ✓ | ✕ |
| Automated Speech Recognition | ✓ | ✕ |
| Keyword Spotting in Call Recordings | ✓ | ✕ |
| Sticky Agent in all Plans | ✓ | ✓ |
| Call Recording Duration | 6/12 Months | 6 Months |
| Pricing | Starts at ₹1499/mo | Starts at ₹1666/mo |
Disclaimer: Above Data & features comparison are taken from related web sites and marketing materials as of January 2021. (Information and features are subject to change.) To report corrections, please contact us via email at marketing@knowlarity.com.
What makes Knowlarity's Cloud Communication Platform
best-in-class?
Customized
Customized solutions with quick deployment on cloud
99.99% Uptime
Enabling seamless connectivity for smooth operation
Scalable
Expand your business at ease on a smart technology platform without limitations
Multi-Channel Platform
One platform for all communication channels
Secure & Reliable
Enabling enterprise-grade security and highest up-time reliability for businesses
CRM Integration
Integrates with all leading CRM’s
Kind words by our Client
PolicyBazaar
Knowlarity's integration process was seamless and we were able to turnaround on the project quite quickly. The solution offered have allowed us to solve the connectivity issue.
- Reman Singh, PolicyBazaar
Trusted by over 6000+ organizations across 65 countries
Today we are trusted by over 6000+ businesses across 65+ countries and is the leading cloud communication provider in emerging markets serving across multiple industrial verticals. We have a globally recognized name with over 400+ employees offering our clients unprecedented reliability and intelligence by enabling business communication through voice, video, AI and messaging through our smart platform.
Our Solutions that makes us India's Most Trusted Cloud Telephony Provider
Cloud Contact Center
Track, monitor and analyze all calls in real-time with unified cloud contact center platform.
Virtual Number
With virtual businesses numbers increase the customer engagement rate by handling multiple calls at a time.
IVR Solution
Intelligently direct customers to the right menu options via multi-level IVR to save time and ensure faster resolution.
Number Masking
Ensure a safe connection between entities with click to call widget through phone number masking solution.
Lead Management
Enhance the sales process and strengthen customer relationships on a single platform while increasing ROI.
Missed Call
Expand customer reach by incorporating the missed call solution for regions with low internet connectivity.
Toll Free Number
Create a recall value for brands with easy to remember toll free numbers for seamless customer engagement.
Automated Outbound Calling
Maximize your customer reach to broadcast information through automated outbound calls.
Click to Call
Apply a click to call widget on your website/mobile app to let your customers reach you instantly on a single click.
Truecaller
Display your brand identity & call reason to establish trust in your business communication with your customers
Softphone with WebRTC & MPLS
Increase your communication channel by adding webRTC & MPLS with softphone to connect with customers via internet based calling
Promotional SMS
Attract more customers by notifying them on promotional offers, new product launches via Promotional SMS.
Transactional SMS
Set up a predetermined trigger to send automated messages based on the transactions made by your customers.
ChatBot/VoiceBot
Offer instant human gratification to your customers by automating the engagement process.
WhatsApp Business API
The WhatsApp Business API lets enterprises communicate with their customers on WhatsApp to drive engagement for sales, support etc.
Text to Speech
Improve transcription accuracy in understanding customer needs at low operational costs by reducing manual effort.
Speech Analytics
Improve your customer care metrics in real-time or post streaming via transcription of millions of calls across 125 languages.
Our Solutions that makes us India's Most Trusted Cloud Telephony Provider
Cloud Contact Center
Track, monitor and analyze all calls in real-time with unified cloud contact center platform.
Virtual Number
With virtual businesses numbers increase the customer engagement rate by handling multiple calls at a time.
IVR Solution
Intelligently direct customers to the right menu options via multi-level IVR to save time and ensure faster resolution.
Number Masking
Ensure a safe connection between entities with click to call widget through phone number masking solution.
Lead Management
Enhance the sales process and strengthen customer relationships on a single platform while increasing ROI.
Missed Call
Expand customer reach by incorporating the missed call solution for regions with low internet connectivity.
Toll Free Number
Create a recall value for brands with easy to remember toll free numbers for seamless customer engagement.
Automated Outbound Calling
Maximize your customer reach to broadcast information through automated outbound calls.
Click to Call
Apply a click to call widget on your website/mobile app to let your customers reach you instantly on a single click.
Truecaller
Display your brand identity & call reason to establish trust in your business communication with your customers
Softphone with WebRTC & MPLS
Increase your communication channel by adding webRTC & MPLS with softphone to connect with customers via internet based calling
Promotional SMS
Attract more customers by notifying them on promotional offers, new product launches via Promotional SMS.
Transactional SMS
Set up a predetermined trigger to send automated messages based on the transactions made by your customers.
ChatBot/VoiceBot
Offer instant human gratification to your customers by automating the engagement process.
WhatsApp Business API
The WhatsApp Business API lets enterprises communicate with their customers on WhatsApp to drive engagement for sales, support etc.
Text to Speech
Improve transcription accuracy in understanding customer needs at low operational costs by reducing manual effort.
Speech Analytics
Improve your customer care metrics in real-time or post streaming via transcription of millions of calls across 125 languages.
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