Increase your customer engagement channels with SoftPhone Solution
Increase your customer engagement channels with SoftPhone Solution
SoftPhone with WebRTC
For Small & Medium size Business
WebRTC (Web Real-time Communications) is an open source standard. Works on laptop/desktop/mobile from anywhere as per business needs for inbound & outbound calls.
SoftPhone with MPLS
For Enterprises (with pre-existing VPN Setup)
MPLS (Multi Protocol Label Switching) is a private connection. Voice interaction via all web browsers without using mobile/telephone lines with crystal clear audio for inbound/outbound calls.
Transform Business Operations via SoftPhone
Enhance Customer Experience
Deliver Better Voice Quality to Customers via Internet
Cost Effective
Flexible Pricing with Little to No Investment on Infrastructure
Scalable
Expand Business Operations & Scale at Ease
No Infrastructure Dependency
Place Calls over Internet via Laptop/Desktop/Mobile
Improve Workforce Productivity
Enable the Workforce with SoftPhone Termination
Secure Connectivity
Manage All Calling through Secure VPN Access
AWARDED
" Best Cloud Telephony Vendor of the Year 2021"
- Future Workspace Awards (Dubai)
Integrate SoftPhone Solution for Better Call Connectivity Ratio (CCR) while Increasing Customer Engagement
Integrate SoftPhone Solution for Better Call Connectivity Ratio (CCR) while Increasing Customer Engagement
How Does a Softphone Solution Works?
Softphone solutions allows your business/agents to utilize the features of VOIP software/ IP Phone System/ SIP Phone System in providing the best calling solution experience while maintaining highest security.
Features that Makes Communication Better
- Call Control
- PSTN & Normal Call Lines
- Real-Time Dashboard
- Call Recording
- Call Center Metrics
- Call Termination on SR/UI Panel
Our Customers Love Us
" Collaborating with Knowlarity has been a great experience. With a highly-
competent and knowledgeable team, adopting the VMN solution has been a smooth process. With the solution, we streamlined our sales operations. "
- Archit Srivastava, Hyundai
" Knowlarity's cloud contact center solution has helped us immensely improve the customer experience by offering updates in real-time and attending to their calls. Knowlaritys team is very efficient in offering quick support "
- Uttam Singh, DLF India
" Knowlaritys recent solution has been a gain for our company. The integration process was seamless and we were able to turnaround on the project quite quickly. The solution offered allowed us to solve the connectivity issue. "
- Reman Singh, Policy Bazaar
12+ Million
Handling Calls Per Day
12+ Years
Leaders in the Industry
6000+
Happy Customers
99.99%
Uptime for Seamless Communication
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